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Sightseer
Posts: 1

Restarting and going black? can't get it updated.

Hi,

I just purchased a new go pro hero 7 silver. It keeps restarting, freezing and restarting itself. Ive read that they need an update completed but i cant seem to get it done because it restarts every 30secs-1minute or so. Ive tried plugging it into a macbook and using Quik but the camera isnt registering on that either. Any tips?

 

Thanks,

Conor.

Highlighted
Adventurer
Posts: 13,472

Re: Restarting and going black? can't get it updated.

Last resort return it get a new one:

 

if it does that I  go the route said.