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Reply
Tourist
Posts: 5

Resetting the Filenamenumber

Hello,

 

got my Hero7 Black today and put in a memorycard from my previous Her5 Black. This led to the first number being the last Hero5 +1.

Any way to reset the numbering?

 

Cheers

Ralph

GoPro
Posts: 8,150

Re: Resetting the Filenamenumber

Hello @epiccave36528

 

Are you referring to the numbering used for the GoPro file names? Is your camera already updated to the latest firmware? If yes, see if formatting the SD card will correct the issue. 

You can find instructions for formatting the SD card here: Format your SD Card

 

Let us know how it works out. 

 

Thanks, 
Marius

Tourist
Posts: 5

Re: Resetting the Filenamenumber

Sorry,

 

no such luck.. It remembered, and yes I'm on the latest firmware.

 

Ralph

GoPro
Posts: 3,804

Re: Resetting the Filenamenumber

Hi @epiccave36528,

 

You can try to factory reset your camera.

That will reset the number as well. 

 

-Jay 

Tourist
Posts: 7

Re: Resetting the Filenamenumber

I formatted the SD Card (Hero 5 Black,ver. HD5.02.02.60.00) on Win 10  according to your instructions, but when I start shooting Photos, the Sequence of images is: GOPR4859, GOPR4860 , GOPR 4861 etc. I want it to start from 00001, 00002,00003 ..etc.

The Gopro Directory is :103GOPRO and under it are the images.

 

I have also tried Camera Reset .


Can you pls. advice ?  

bluecave40477

Gopro-5-Blcak-File_Numbering-Issue.jpg
GoPro
Posts: 3,804

Re: Resetting the Filenamenumber

Hi @bluecave40477,

 

That should reset it. 

If that won't work try to reinstall the firmware and reformat your SD card. 

 

Here's how: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras

 

Regards,

-Jay