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Sightseer
Posts: 3
Accepted Solution

Request an RMA (ReturnMerchandise Authorization) number

Can some one please email me a RMA number I wish to return my gopro 7.

Accepted Solutions
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GoPro
Posts: 159

Re: Request an RMA (ReturnMerchandise Authorization) number

Hi @ravepro7,

I am sorry to hear that you feel that way. As @danielr15 mentioned:

RMA need to be processed through the GoPro Support Team. To reach GoPro Support, please use this page for either chat or phone contact.

https://gopro.com/help/ContactUs

I hope that you are able to contact the team to assist you on your return.

V.

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All Replies
Explorer
Posts: 12,475

Re: Request an RMA (ReturnMerchandise Authorization) number

Adventurer
Posts: 10,927

Re: Request an RMA (ReturnMerchandise Authorization) number

you know you're on the www and not  personaly on a private gopro site?  855-635-3578o at what dan posted. your delay in contacting can cost you the return of RMA

Sightseer
Posts: 3

Re: Request an RMA (ReturnMerchandise Authorization) number

Thank you both for ur responce iv returned the camera in good time and received my refund
Sightseer
Posts: 2

Re: Request an RMA (ReturnMerchandise Authorization) number

@foggybeach24522 That must have felty so great. After 2 two weeks of constant, pointless, Sisyphean struggle I've given up and want this thing out of my life FOREVER.

Adventurer
Posts: 10,927

Re: Request an RMA (ReturnMerchandise Authorization) number

AUction it. or call gopro. I see  that  it is a problem with gopro not keeping up wit hthe return or us not simply contacting gopro. (Smiles)

 

Highlighted
GoPro
Posts: 159

Re: Request an RMA (ReturnMerchandise Authorization) number

Hi @ravepro7,

I am sorry to hear that you feel that way. As @danielr15 mentioned:

RMA need to be processed through the GoPro Support Team. To reach GoPro Support, please use this page for either chat or phone contact.

https://gopro.com/help/ContactUs

I hope that you are able to contact the team to assist you on your return.

V.
Adventurer
Posts: 10,927

Re: Request an RMA (ReturnMerchandise Authorization) number

gopro member, these members do reah out but they do not get the help they offered.