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03-01-2018 04:29 PM
Repair in HongKong
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05-14-2018 09:40 AM
Re: Repair in HongKong
[ New ]Hello @megasurf35851,
You can try the China number, or check with chat support again. The chat agents are available between 8:00 am and 5:00 pm Pacific Standard Time so you should be able to get in touch with one of them.
Thanks,
Marius
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03-07-2018 02:21 PM
Re: Repair in HongKong
[ New ]Hey @dmitriik0,
If you have not already get in touch with our Support Team directly.
https://gopro.com/help/ContactUs
Best,
Ryan
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05-14-2018 03:34 AM
Re: Repair in HongKong
[ New ]Hi,
Sorry I know I am a bit off-topic here, but have you guys been able to connect with the customer service here in HK?
The phone number on the website is not a correct one and the online chat is always busy...
is it everybody or it's just myself???
cheers!
Louis
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05-14-2018 08:56 AM
Re: Repair in HongKong
[ New ]@megasurf35851 - We haven't heard of any issues with customers connecting with our team in China. Please try them again at 85 25 8014585, or by chat.
Thanks,
Jeff
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05-14-2018 09:16 AM
Re: Repair in HongKong
[ New ]Thanks!
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05-14-2018 09:40 AM
Re: Repair in HongKong
[ New ]Hello @megasurf35851,
You can try the China number, or check with chat support again. The chat agents are available between 8:00 am and 5:00 pm Pacific Standard Time so you should be able to get in touch with one of them.
Thanks,
Marius