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Highlighted
Sightseer
Posts: 4
Accepted Solution

Removable lens is stuck

The removable lens of my hero 7 black is absolutely stuck. I've tried the trick with the creditcard in between the lens and the camera but it is not moving at all. So far it's taken me so much time and sore fingers.

I want to use my camera with the supersuit so I really have to get the lens off.. 


Accepted Solutions
Sightseer
Posts: 4

Re: Removable lens is stuck

I finally got it off! Turns out the trick with the creditcards was a two person job.. There has to be an easier way to do this though..

View solution in original post


All Replies
Hiker
Posts: 19

Re: Removable lens is stuck

Pull and twist counter clockwise (left)

Sightseer
Posts: 4

Re: Removable lens is stuck

Tried it a million times haha, doesn't work sadly

GoPro
Posts: 10,603

Re: Removable lens is stuck

 

Hi @lisetteb532

 

Though not officially from GoPro, you may refer to this video as a guide.

 

 

Thanks!

Ej

 

Sightseer
Posts: 4

Re: Removable lens is stuck

Thank you for the reply! I watched so many videos, but when I pull my lens, no matter how hard, it just won't come forward, let alone that I can twist it.. 

Sightseer
Posts: 4

Re: Removable lens is stuck

I finally got it off! Turns out the trick with the creditcards was a two person job.. There has to be an easier way to do this though..

GoPro
Posts: 10,603

Re: Removable lens is stuck

 

Good to hear! @lisetteb532

 

We'll have this sent as a feedback.

 

Thanks!

Ej

 

 

Hiker
Posts: 32

Re: Removable lens is stuck

You can pick up this tool to see if it makes it easer https://www.backscatter.com/Flip-Filters-Lens-Removal-Tool-GoPro-HERO5-HERO6