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Sightseer
Posts: 1
Accepted Solution

Remote control not working under water

Hi I have a problem with my remote control . It’s working fine on a daily basis but when I’m trying to record some Movies under water is not working is closing connection with camera? I was diving on the depth approx 2-3 m , even in swimming pool, jacuzzi is loosing connectivity. Please advise.

Accepted Solutions
GoPro
Posts: 9,299

Re: Remote control not working under water

Hello @buszek1234

 

The Wi-Fi Remote and Smart Remote are not able to transmit a signal when the camera and/or the remote is under water. Water essentially blocks the signal between the two devices but the signal will reestablish once both devices are no longer submerged. 

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 9,299

Re: Remote control not working under water

Hello @buszek1234

 

The Wi-Fi Remote and Smart Remote are not able to transmit a signal when the camera and/or the remote is under water. Water essentially blocks the signal between the two devices but the signal will reestablish once both devices are no longer submerged. 

 

Thanks, 
Marius