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Tourist
Posts: 3

Remo won't turn on. What Can I do.,

My Remo won't turn on now. I have charged it with a Wall outlet, after it SAS used last time (mar-2018) but now I'm unable to turn it on. I have tried almost every button combination that I Can find on Google, but nothing works for me. What Can I do?

best regards,

Henrik

GoPro
Posts: 11,993

Re: Remo won't turn on. What Can I do.,

 

Hi @henrikl62311

  • Try plugging into a different power source
  • Try using a secondary USB-C cable

If these steps does not make a difference, our Support Team an help you with your options.

Reach out to them by phone or chat. 

https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Remo won't turn on. What Can I do.,

Dear Ej

 

I tried but different cable and power source, same result. meaning no result, remo won't power on.

 

best regards,

Henrik

GoPro
Posts: 11,993

Re: Remo won't turn on. What Can I do.,

 

Thanks for trying @henrikl62311

 

Do reach out to our Support Team to move forward with this concern.

 

Regards,

Ej

Tourist
Posts: 3

Re: Remo won't turn on. What Can I do.,

Hi Again,
I'm sorry but how do I do that "reach out to our support Team!?
GoPro Community Manager
Posts: 7,022

Re: Remo won't turn on. What Can I do.,

You can find our contact info at https://gopro.com/help/ContactUs. We're available by chat or by phone.