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Sightseer
Posts: 2
Accepted Solution

Remo remote

I purchased a remo voice activated remote last week and it doesnt charge and doesnt gets switched on even after charging it for a few hours. I am using the same wire which came with it and using a wall charger

I am in india. Pls suggest where i can call or visit for this issue resolution

Accepted Solutions
Highlighted
GoPro
Posts: 9,547

Re: Remo remote

 

Hi @bravecave8226

 

Here are the numbers: 

910008001009542 (Toll Free)
910008001009541 (Toll Free)

 

Alternatively, you may reach them via chat, please take note of their business hours found on this link.

 

 

Regards,

EJ

 

View solution in original post


All Replies
GoPro
Posts: 7,874

Re: Remo remote

Hello @bravecave8226

 

You can either go back to the seller of the remote control for an exchange, or get in touch with our Support team for further assistance. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: Remo remote

Bought this from dubai, but now i am in india and india phone number doesnt work. What to do??
Highlighted
GoPro
Posts: 9,547

Re: Remo remote

 

Hi @bravecave8226

 

Here are the numbers: 

910008001009542 (Toll Free)
910008001009541 (Toll Free)

 

Alternatively, you may reach them via chat, please take note of their business hours found on this link.

 

 

Regards,

EJ