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Tourist
Posts: 4

Remo problems

I just got a remo. I chareged it and it wont even power on. No beeps, no lights. 

 

Got it becuase the lcd screen on the smart remote is just too hard to read. 

 

I looked up Remo threads on the Facebook Gopro groups and they all seem to say that gthe product is a dud and the vast majority don't work. Is that the case? Is there any home for my Remo? I would really like to get it working.

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GoPro
Posts: 14,626

Re: Remo problems

Hello, @nan02127. If the unit that you received does not work, you may contact our Support team at https://gopro.com/help/ContactUs and they will help you with the next step. You may also get in touch with the seller for a faster turn around on an exchange.