Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Registering an account

When

 

I try register my device it says my serial number is invalid and then when I tried to register once getting an account there was no option to select the plain Hero model and then it said my serial number was invalid again. Please help as I am going away tomorrow.


Accepted Solutions
Highlighted
GoPro
Posts: 12,876

Re: Registering an account

Hi @karaocallaghan

 

If you are trying to update your HERO camera, please contact our Support Team via phone or chat for further assistance. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,876

Re: Registering an account

Hi @karaocallaghan

 

If you are trying to update your HERO camera, please contact our Support Team via phone or chat for further assistance. https://gopro.com/help/ContactUs

 

 

Thanks!

EJ