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Tourist
Posts: 2

Red light on go pro max

[ New ]
Device will not power on and red light is showing on front and back of device.

Accepted Solutions
GoPro
Posts: 24,475

Re: Red light on go pro max

[ New ]

Hi @taniac86305

 

Please try taking the battery out.

You can also try plugging the camera directly to a power source then try again.

If it's still the same, please go over the steps on MAX - Will Not Power On

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 24,475

Re: Red light on go pro max

[ New ]

Hi @taniac86305

 

Please try taking the battery out.

You can also try plugging the camera directly to a power source then try again.

If it's still the same, please go over the steps on MAX - Will Not Power On

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!
Ej

Tourist
Posts: 2

Re: Red light on go pro max

[ New ]
Thanks ej. I tried that after I posted this and it worked fine. Must some sort of blue screen moment. :)
GoPro
Posts: 24,475

Re: Red light on go pro max

[ New ]

Cool! @taniac86305

 

Feel free to post back if something comes up.

 

Thanks!

Ej