Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 3

Red light is on even when camera is turned off in hero 8

[ New ]

In my device, the Red light on the front of the camera doesn't get turned off even if the camera is switched off


Accepted Solutions
GoPro
Posts: 17,460

Re: Red light is on even when camera is turned off in hero 8

[ New ]

Hello, @jshenal. The camera should not have the red light when turned off. If you haven't yet, reset camera to factory defaults and see if the lights will turn on and off as expected. 

View solution in original post


All Replies
GoPro
Posts: 17,460

Re: Red light is on even when camera is turned off in hero 8

[ New ]

Hello, @jshenal. The camera should not have the red light when turned off. If you haven't yet, reset camera to factory defaults and see if the lights will turn on and off as expected. 

Nomad
Posts: 202

Re: Red light is on even when camera is turned off in hero 8

[ New ]

If resetting camera to factory defaults does not solve this problem, try manually updating the firmware on your gopro... also, I have seen bad microSD cards cause similar issues... if all else fails, try a new SD card from the recommended card list...

https://gopro.com/help/articles/block/microSD-Card-Considerations