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Sightseer
Posts: 1

Red dot and small yellowish hue on the bottom of the screen

I recently purchased a Hero7Black, and it has a red dot and small yellowish hue on the bottom of the screen. It is appearing in all modes.
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GoPro
Posts: 7,389

Re: Red dot and small yellowish hue on the bottom of the screen

Hi @bluemesa74768,

 

If you connect your HERO7 Black camera to the GoPro App, does it show the same results on the app's preview screen?

 

Download a sample photo and video to your mobile device or computer. Is the footage affected?

 

If so, this could indicate an image quality issue on your camera. Re-flashing the firmware update of the camera can help correct any errors with the current software installation. Follow the manual update instructions specified on this article: Software Update Instructions for HERO7 Cameras

 

Hopefully this helps! Let us know how it works for you.

 

Ann