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Sightseer
Posts: 1

Red LED lights

[ New ]

Hi, I bought a new Hero 8 and this is my second time I'm charging it. I just noticed that both the front and back LEDs still in red even though the battery already fully charged. Any reason why? Thanks. Knowell

GoPro
Posts: 24,297

Re: Red LED lights

[ New ]

Hi @swiftblaze38

 

Please try resetting the camera to its factory settings

https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

 

If it's still the same, please try a manual software update.

https://gopro.com/en/us/update

 

Thanks!

Ej

Explorer
Posts: 13,029

Re: Red LED lights

[ New ]
What are you connecting the camera to for charging? If the charging device (for example laptop USB port) isn't providing enough a high enough charge, the red light will not turn off. Connecting to a wall charger with 5V 1-2A will usually resolve the issue. If you are using a laptop, making sure the laptop is plugged in and (computer or laptop) that you are using a USB 3.0 port will also help.