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Tourist
Posts: 3

Recover deleted footage

Hi,

 

I need to recover files that have been deleted by formating the micro SD card with a go pro 6 black.

Nothing has been written on the SD card after the insident. Is there a recovery software recommended to try to get the files back. 

The files were pictures.

 

Thank all of you so much for your help

GoPro
Posts: 12,150

Re: Recover deleted footage

 

Hi @sunnyboost14358

 

I am sorry to hear about the lost files. We do not have any preferred methods of data recovery, as this may vary from one SD card manufacturer to another. 

They may have their preferred methods for recovering your data. However, you may be able to perform a Google search to find various data recovery options to recover the footage that had been lost.

Yet, please do your research on whichever data recovery software is best for you as it may require activation of the software and there may be varying costs.

 

Best Regards,

Ej

Tourist
Posts: 3

Re: Recover deleted footage

Thank you for the fast answer!
I'll start with disk drill then.

Best regards
GoPro
Posts: 5,378

Re: Recover deleted footage

 

Hi @sunnyboost14358,

 

If you're using Windows I suggest to try recuva.

It's free and effective for me. 

 

But I just want to let you know that I cannot guarantee that it works every time. 

It's a case to case basis and use it at your own risk.

 

Regards,

-jay 

 

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Tourist
Posts: 3

Re: Recover deleted footage

DISK DRILL AS WORK TO RECOVER MY PICTURES BUT NOT THE VIDEOS.

 

GOOD TO KNOW IF SOMEONE HAVE THE SAME ISSUE.