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Tourist
Posts: 2

Recover deleted footage

We were trying to import footage from our GoPRO (it’s an old model, I can’t remember which) into the GoPRO Studio and it went through the importing process but nothing showed up in the folders or anywhere. So we did it again. Still nothing. Then we tried using the Quik thing and my husband clicked something he thinks said “skip” and the next thing we know there’s now nothing on the SD card at all and nothing saved on the Mac!!!!! Where did the 50+ videos we spent time downloading go from both the Mac and the SD card and how do we recover them? Gutted doesn’t even cover the footage we’ve lost. We just don’t understand what’s happened - we did nothing differently to how we usually do it. Please help!
Explorer
Posts: 11,638

Re: Recover deleted footage

Have you checked in your Pictures folder?
Adventurer
Posts: 9,211

Re: Recover deleted footage

GPS and Quick have a tab called Prefrence , anddefault destination  folder is there. see what you chosen?   Mypicture/gopro/

 

take out hte sdxc card use a card reader and is hte files there?  if you  do not see it, then  yoyu may need to  purchase or find a way to recover files and recuva and many other programs are out there. 

 

Maybe oneday gopro will  offer from an affilate a recovery program for free .

Highlighted
Tourist
Posts: 4

Re: Recover deleted footage


@sunnycliff38482 wrote:
We were trying to import footage from our GoPRO (it’s an old model, I can’t remember which) into the GoPRO Studio and it went through the importing process but nothing showed up in the folders or anywhere. So we did it again. Still nothing. Then we tried using the Quik thing and my husband clicked something he thinks said “skip” and the next thing we know there’s now nothing on the SD card at all and nothing saved on the Mac!!!!! Where did the 50+ videos we spent time downloading go from both the Mac and the SD card and how do we recover them? Gutted doesn’t even cover the footage we’ve lost. We just don’t understand what’s happened - we did nothing differently to how we usually do it. Please help!

Hey, did you get any proper solution?

Adventurer
Posts: 9,211

Re: Recover deleted footage

Sorry to hear.  not sure what to tell you but in order to knwo what you guys did it would be helpful to take not of what you're doing.   so now you are going to  take out hte sd card and not use it, if you do then  all your life time footage will  be gone, you may have to research  recovery of sd cards  recovery data etc.

 

 let us knowwhen you find one 

Tourist
Posts: 2

Re: Recover deleted footage

Hi everyone - thank you for your suggestions! We found the files had downloaded and saved somewhere in the Pictures folder (as someone had suggested). We didn’t initially find them as they saved in a folder that had a really old date on It from a few years ago and when we searched for recent imports, nothing showed up. Anyway, all found and grateful for the support and advice as without perservering searching every folder in Pictures we probably would never have found them and spent years thinking they were lost!
Adventurer
Posts: 9,211

Re: Recover deleted footage

go into destinations of the prefrence and corectly place things good you found it SOWEET