Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-18985%22%20slang%3D%22en-US%22%3ERecover%20corrupted%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-18985%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20recently%20had%20a%20problem%20with%20my%20sdcard%20and%20all%20of%20my%20video%20after%20a%20minute%20or%20two%20got%20corrupted.%20Some%20of%20them%20the%20gopro%20manage%20to%20repair%20but%20a%20few%20other%20it%20didn't.%3C%2FP%3E%3CP%3ELet's%20say%20I%20have%20a%20corrupted%20file%20named%20GOPR3091.MP4.%20I%20can't%20see%20its%20metadata%20and%20the%20file%20icon%20shows%20a%20M4V%20extension%20instead%20of%20MP4%20(I%20use%20VLC).%20If%20I%20use%20QuickTime%20to%20open%20it%2C%20it%20shows%20a%20%22converting%22%20message%20and%20then%20it%20fails%20saying%20it%20can't%20be%20opened.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20I%20was%20wondering%20if%20there's%20any%20free%20software%20or%20tool%20that%20would%20help%20me%20recover%20the%20damaged%20files%20in%20my%20pc%20(OSX%2010.12.1).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBtw%2C%20that%20would%20be%20a%20great%20feature%20to%20add%20to%20GoPro%20Studio%20or%20Quik%2C%20file%20repair.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-18985%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-19012%22%20slang%3D%22en-US%22%3ERe%3A%20Recover%20corrupted%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-19012%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20used%20this%20to%20recover%20incomplete%20recordings...%3CA%20href%3D%22http%3A%2F%2Fwww.videohelp.com%2Fsoftware%2Frecover-mp4-to-h264%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttp%3A%2F%2Fwww.videohelp.com%2Fsoftware%2Frecover-mp4-to-h26%3C%2FA%3E%26nbsp%3Booopps%20sorry%20just%20saw%20its%20Windows%20only%2C%2C%2C%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-19088%22%20slang%3D%22en-US%22%3ERe%3A%20Recover%20corrupted%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-19088%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F10740%22%3E%40capediver%3C%2Fa%3E%20wrote%3A%3CBR%20%2F%3E%3CP%3EI've%20used%20this%20to%20recover%20incomplete%20recordings...%3CA%20href%3D%22http%3A%2F%2Fwww.videohelp.com%2Fsoftware%2Frecover-mp4-to-h26%26nbsp%3Booopps%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttp%3A%2F%2Fwww.videohelp.com%2Fsoftware%2Frecover-mp4-to-h26%26nbsp%3Booopps%3C%2FA%3E%20sorry%20just%20saw%20its%20Windows%20only%2C%2C%2C%3C%2FP%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3EThanks%2C%20I'll%20try%20it%20in%20my%20brother's%20Windows%20and%20tell%20you%20if%20it%20worked.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-19460%22%20slang%3D%22en-US%22%3ERe%3A%20Recover%20corrupted%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-19460%22%20slang%3D%22en-US%22%3E%3CP%3EWell%20it%20worked%20%3CIMG%20class%3D%22emoticon%20emoticon-smileyhappy%22%20id%3D%22smileyhappy%22%20src%3D%22https%3A%2F%2Fvcsem46788.i.lithium.com%2Fi%2Fsmilies%2F16x16_smiley-happy.png%22%20alt%3D%22Smiley%20Happy%22%20title%3D%22Smiley%20Happy%22%20%2F%3E%3C%2FP%3E%3CP%3EYou%20can%20also%20use%20this%20approach%20which%20can%20be%20used%20in%20Windows%20and%20OSX%20and%20uses%20a%20better%20UI.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-28829%22%20slang%3D%22en-US%22%3ERe%3A%20Recover%20corrupted%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-28829%22%20slang%3D%22en-US%22%3EI%20can't%20get%20the%20program%20to%20run%3F%20Is%20there%20any%20kind%20of%20trick%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-28848%22%20slang%3D%22en-US%22%3ERe%3A%20Recover%20corrupted%20file%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-28848%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20you%20are%20running%20on%20OSX%20I%20had%20the%20same%20problem%20after%20updating%20to%20Sierra%20OS.%20Solved%20by%20using%20a%20recent%20version%20of%20the%20app.If%20you%20are%20running%20on%20Win%2C%20I%20can't%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Hiker
Posts: 95
Accepted Solution

Recover corrupted file

[ Edited ]

Hi,

 

I recently had a problem with my sdcard and all of my video after a minute or two got corrupted. Some of them the gopro manage to repair but a few other it didn't.

Let's say I have a corrupted file named GOPR3091.MP4. I can't see its metadata and the file icon shows a M4V extension instead of MP4 (I use VLC). If I use QuickTime to open it, it shows a "converting" message and then it fails saying it can't be opened.

 

So I was wondering if there's any free software or tool that would help me recover the damaged files in my pc (OSX 10.12.1).

 

Btw, that would be a great feature to add to GoPro Studio or Quik, file repair.

 

Thanks.


Accepted Solutions
Hiker
Posts: 95

Re: Recover corrupted file

Well it worked Smiley Happy

You can also use this approach which can be used in Windows and OSX and uses a better UI.

 

Thanks.

View solution in original post


All Replies
Nomad
Posts: 48

Re: Recover corrupted file

[ Edited ]

I've used this to recover incomplete recordings...http://www.videohelp.com/software/recover-mp4-to-h26 ooopps sorry just saw its Windows only,,,

Highlighted
Hiker
Posts: 95

Re: Recover corrupted file


@capediver wrote:

I've used this to recover incomplete recordings...http://www.videohelp.com/software/recover-mp4-to-h26 ooopps sorry just saw its Windows only,,,


Thanks, I'll try it in my brother's Windows and tell you if it worked.

Hiker
Posts: 95

Re: Recover corrupted file

Well it worked Smiley Happy

You can also use this approach which can be used in Windows and OSX and uses a better UI.

 

Thanks.

Sightseer
Posts: 1

Re: Recover corrupted file

I can't get the program to run? Is there any kind of trick?
Hiker
Posts: 95

Re: Recover corrupted file

If you are running on OSX I had the same problem after updating to Sierra OS. Solved by using a recent version of the app.
If you are running on Win, I can't help.