03-03-2020 12:57 PM
03-03-2020 02:17 PM
I am using the Hero 8 Black with a Sandisk Extreme 128gb card. The screen stays black. I try to shut it off and the screen comes up with a blurred photo of wherever the camera was aimed. It does this with or without the card in it. I can't shut it down and when the photos appear the screen is unresponsive. I can't flash it using the app because the wifi is not recognized. Kind of out of ideas.
03-04-2020 01:30 PM
No go. I downloaded the sotware and followed your instructions exactly but the new ROM won't load. When I put the battery in the red light flashes like it's locked into a timelapse mode or something but I can't kill that process. About time to throw this thing overboard.
03-04-2020 02:06 PM
It really doesn't matter how I try to start it the results are the same. I have used the side "power" button alone, that button and the top button at the same time or just insert battery the results are always the same.
03-04-2020 03:09 PM
@spirybeach22184, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.