Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-242159%22%20slang%3D%22en-US%22%3ERe%3A%20Why%20is%20the%20Hero%207%20Black%20no%20longer%20part%20of%20the%20trade%20up%20program%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-242159%22%20slang%3D%22en-US%22%3EThat%20is%20poor%20customer%20service%20imo%20and%20I%20am%20pretty%20disappointed%20after%20owning%203%20of%20the%20cameras....%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-243783%22%20slang%3D%22en-US%22%3ERe%3A%20Why%20is%20the%20Hero%207%20Black%20no%20longer%20part%20of%20the%20trade%20up%20program%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-243783%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3Bwas%20a%20prootion%20that%20ended%26nbsp%3B%20can't%20blame%20gopro%2C%20but%20you%20want%20in%20you%20still%20can%20do%20the%20Fusion.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-243815%22%20slang%3D%22en-US%22%3ERe%3A%20Why%20is%20the%20Hero%207%20Black%20no%20longer%20part%20of%20the%20trade%20up%20program%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-243815%22%20slang%3D%22en-US%22%3E%3CP%3Ei%20think%20the%20scheme%20took%20off%20better%20than%20expected%2C%201%2F4%20off%20by%20sending%20in%20an%20camera%20you%20can%20see%20why%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 6

Re: Why is the Hero 7 Black no longer part of the trade up program?

That is poor customer service imo and I am pretty disappointed after owning 3 of the cameras....
Adventurer
Posts: 7,484

Re: Why is the Hero 7 Black no longer part of the trade up program?

 was a prootion that ended  can't blame gopro, but you want in you still can do the Fusion.

Backpacker
Posts: 887

Re: Why is the Hero 7 Black no longer part of the trade up program?

i think the scheme took off better than expected, 1/4 off by sending in an camera you can see why

Highlighted
Tourist
Posts: 6

Re: Why is the Hero 7 Black no longer part of the trade up program?

Actually the promotion didn't have an end date and they cancelled people's orders even though it was ordered appropriately and when the promotion was active.