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GoPro
Posts: 7,862

Re: Updates for Older Models

Hello @cosetter23257. Yours is a HERO camera. We have removed part of the serial number for security purposes. Try the following steps : 

  1. Visit https://gopro.com/update
  2. Select the correct camera model (look for HERO 2014). 
  3. On the next page, select "Update your camera manually" under "Other Ways to Update."
  4. Put in your camera serial number and the email address associated with your GoPro account. 
  5. Proceed with "Next Step" should you need to manually update the camera. 

We hope this helps. Best regards!