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%3CLINGO-SUB%20id%3D%22lingo-sub-288630%22%20slang%3D%22en-US%22%3ERe%3A%20Poor%20customer%20experience%20and%20service%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-288630%22%20slang%3D%22en-US%22%3EHave%20not%20heard%20a%20single%20word%20from%20customer%20support%20in%20the%20matter.%20However%20today%2C%2013%20days%20after%20order%20the%20shipment%20arrived.%20UPS%20express%20delivery%20is%20world%20class%20%3A-(...%3CBR%20%2F%3EGuess%20where%20I%20will%20shop%20next%20time...%3F%20For%20sure%20not%20at%20GoPro%20homepage.%20The%20GoPro%20plus%20service%20is%20cancelled%20as%20well%20as%20proven%20to%20be%20worth%20nothing%20in%20terms%20of%20customer%20service.%3CBR%20%2F%3EI%20expexted%20more%20from%20this%20company.%20But%20no-one%20is%20perfect...me%20neither%20%3A-).%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E
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Tourist xkn
Tourist
Posts: 3

Re: Poor customer experience and service

Have not heard a single word from customer support in the matter. However today, 13 days after order the shipment arrived. UPS express delivery is world class :-(...
Guess where I will shop next time...? For sure not at GoPro homepage. The GoPro plus service is cancelled as well as proven to be worth nothing in terms of customer service.
I expexted more from this company. But no-one is perfect...me neither :-).