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Tourist
Posts: 1

Rain/Wind sound

[ New ]

Hi !!!

Recently i get the hero 8 black, and already have problems with the audio, it sound like is raining/ windy in all modes, in the waterproof cas or out of it, and wont register my voice, is this a common defect on it?, if so, what is the next step to have it replaced please?

 

 

tnx!!!!


Accepted Solutions
GoPro
Posts: 6,097

Re: Rain/Wind sound

[ New ]

Sorry to know that @toughlight52868

 

 

Try this. 

Reset your camera to factory settings. 

After that record a video again and check if that will fix the problem. 

 

If issue persist try this:

Check SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

Update camera manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

Make sure to update camera manually. 

 

Let us know if that will fix the problem.

 

-jay

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Rain/Wind sound

[ New ]

Sorry to know that @toughlight52868

 

 

Try this. 

Reset your camera to factory settings. 

After that record a video again and check if that will fix the problem. 

 

If issue persist try this:

Check SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

Update camera manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

Make sure to update camera manually. 

 

Let us know if that will fix the problem.

 

-jay