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%3CLINGO-SUB%20id%3D%22lingo-sub-286378%22%20slang%3D%22en-US%22%3ERMA%20Not%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286378%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20after%20some%20advise%2C%20so%20had%20my%20Gopro%20hero%206%20RMA'd%20and%20have%20recieved%20it%20back%20today.%20Upon%20using%20the%20camera%20I%20have%20found%20that%20the%20battery%20holding%20area%20is%20super%20tight%20to%20get%20the%20battery%20in%20and%20out%20of%20(this%20is%20not%20the%20waterproof%20door%2C%20this%20is%20inserting%20the%20battery)%26nbsp%3B%3C%2FP%3E%3CP%3EAlso%20I%20have%20attached%20some%20pictures%20of%20the%20condition%20of%20the%20device%20I%20have%20recieved%2C%20to%20me%20it%20does%20not%20look%20as%20though%20it%20has%20been%20constructed%20properly%2C%20seems%20to%20be%20poorly%20put%20back%20together.%20when%20it%20is%20put%20inside%20its%20housing%20it%20seems%20to%20be%20tighter%20than%20usual%20as%20well.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20after%20others%20opinions%20before%20I%20contact%20Gopro%20again%20to%20complain%20about%20this%20device.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-286378%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286395%22%20slang%3D%22en-US%22%3ERe%3A%20RMA%20Not%20as%20expected%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286395%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F87705%22%20target%3D%22_blank%22%3E%40spirygorge060%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELooks%20normal.%20Also%20it's%20just%20tight%20for%20quite%20some%20time%20but%20after%20a%20week%20it%20might%20loosen%20a%20bit.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20wait%20for%20other%20opinion%20or%20contact%20our%20customer%20support%20team%20and%20they%20can%20also%20check%20that%20for%20you.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

RMA Not as expected

Hi,

 

Just after some advise, so had my Gopro hero 6 RMA'd and have recieved it back today. Upon using the camera I have found that the battery holding area is super tight to get the battery in and out of (this is not the waterproof door, this is inserting the battery) 

Also I have attached some pictures of the condition of the device I have recieved, to me it does not look as though it has been constructed properly, seems to be poorly put back together. when it is put inside its housing it seems to be tighter than usual as well. 

 

Just after others opinions before I contact Gopro again to complain about this device. 

20190115_202245.jpg
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GoPro
Posts: 3,505

Re: RMA Not as expected

 

Hi @spirygorge060,

 

Looks normal. Also it's just tight for quite some time but after a week it might loosen a bit. 

 

You can wait for other opinion or contact our customer support team and they can also check that for you.

 

Regards,

-Jay