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11-08-2018 11:47 AM
Re: RED led on back screen is always on
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I followed the stpes for manual update as per this link
https://gopro.com/support/hero5-black-product-update
but nothing has happened, still the red light is on and no audio ?!?!
11-08-2018 11:49 AM
Re: RED led on back screen is always on
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I tried to update it manualy , by downloading the update and put it on SD card and inserting it back to camera, but problem stil exists.
11-08-2018 11:51 AM
Re: RED led on back screen is always on
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Hi @rapidriver67352,
I would suggest to contact our customer support team.
You can contact them via phone or chat.
https://gopro.com/help/ContactUs
Regards,
-Jay
11-08-2018 11:55 AM
Re: RED led on back screen is always on
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Im leaving in dubai, and cant call customer support over there, and chat is currently not available .
11-08-2018 12:03 PM
Re: RED led on back screen is always on
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Hi @rapidriver67352,
Please try to change your region to US.
You can change it on the upper right hand corner.
Regards,
-Jay
11-09-2018 04:21 AM
Re: RED led on back screen is always on
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where exactly I have to do the change, and this is for what reason ?
11-09-2018 04:42 AM
Re: RED led on back screen is always on
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