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Tourist
Posts: 4

RAW audio

Hallo. Vielleicht jemand kann mir weiterhelfen. 

 

Ich habe eingeschaltet das protune und RAW audio ausgewählt(low,medium,high, alle probiert). Aber der gopro macht keine RAW audio files. Ich finde nur .mp4 files auf den kamera. vor 1 monate war ganz in ordnung. aber jetzt ich krieg kein .wav files.

 

Danke

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GoPro
Posts: 15,736

Re: RAW audio

Hi @bravewater76186

 

 

See if resetting the camera helps.

 

You may also check What is RAW Format?

 

Thanks!

Ej

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Tourist
Posts: 4

Betreff: RAW audio

Factory reset is done, nothings changed. RAW audio is normally a .wav file. I see in fike explorer just one .mp4 file on camera.
Highlighted
GoPro
Posts: 15,736

Re: Betreff: RAW audio

Thanks for getting back to us @bravewater76186

 

Try re-flashing the software. https://gopro.com/en/us/update/hero7-black

If this does not correct the issue, the best path forward is to reach out to our Support Team.

https://gopro.com/help/ContactUs  

 

 

Regards,

Ej

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Tourist
Posts: 4

Re: Betreff: RAW audio

will do it. Thanks