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%3CLINGO-SUB%20id%3D%22lingo-sub-249018%22%20slang%3D%22en-US%22%3EQuikCapture%20orientation%20incorrect%20HERO%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249018%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%20When%20using%20Quik%20capture%20on%20an%20upside%20down%20HERO%207%2C%20the%20video%20orientation%20is%20incorrect%20when%20video%20is%20exported%20to%20PC.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDetails%3A%3C%2FP%3E%3CP%3ECamera%20mounted%20upside%20down%3C%2FP%3E%3CP%3ELandscape%20lock%20is%20'OFF'%20(orientation%20should%20rotate%20as%20the%20camera%20rotates)%3C%2FP%3E%3CP%3EPress%20record.%20camera%20will%20turn%20on%20and%20record.%20preview%20on%20screen%20reflects%20correct%20orientation%20while%20the%20camera%20is%20upside%20down%20and%20also%20correct%20orientation%20when%20playing%20back%20footage%20on%20the%20camera%20however%20when%20transfered%20to%20PC%20via%20GoPro%20data%20cable%2C%20the%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Efootage%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Eshows%20as%20been%20recorded%20upside%20down%20(incorrect%20orrientation).%3C%2FP%3E%3CP%3EONLY%20HAPPENS%20WHEN%20USING%20QUIK%20CAPTURE%20(when%20the%20camera%20is%20turned%20off%20and%20starts%20up%20to%20instantly%20record%20with%20the%20press%20of%201%20button)%3C%2FP%3E%3CP%3ECould%20you%20please%20fix%20this%20bug%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-249018%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249039%22%20slang%3D%22en-US%22%3ERe%3A%20QuikCapture%20orientation%20incorrect%20HERO%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249039%22%20slang%3D%22en-US%22%3E%3CP%3Ewhich%20player%20are%20you%20using%20on%20your%20pc%3F%26nbsp%3B%20I%20just%20went%20through%20this.%26nbsp%3B%20Can%20you%20pull%20the%20mediainfo%20data%20from%20your%20video%20and%20see%20if%20you%20have%20the%20ROTATION%3A180%20line%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249040%22%20slang%3D%22en-US%22%3ERe%3A%20QuikCapture%20orientation%20incorrect%20HERO%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249040%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20issue%20is%20only%20present%20when%20playing%20back%20on%20Windows%20media%20player.%20Quicktime%20plays%20the%20correct%20orientation%20as%20does%20the%20GoPro%20app.%20The%20orientation%20is%20also%20correct%20when%20the%20video%20is%20imported%20to%20Sony%20Vegas%20for%20editing.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249056%22%20slang%3D%22en-US%22%3ERe%3A%20QuikCapture%20orientation%20incorrect%20HERO%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249056%22%20slang%3D%22en-US%22%3E%3CP%3EDid%20some%20more%20testing%20today.%20It%20would%20seem%20ALL%20footage%20filmed%20with%20the%20GoPro%20upside%20down%20plays%20upside%20down%20in%20Windows%20media%20player%2C%20wether%20using%20QuikCapture%20or%20recording%20off%20a%20already%20turned%20on%20GoPro.%20Same%20settings%20as%20first%20post.%20I%20don't%20remember%20having%20this%20issue%20with%20my%20Hero%205%20or%206.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249061%22%20slang%3D%22en-US%22%3ERe%3A%20QuikCapture%20orientation%20incorrect%20HERO%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249061%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F77141%22%20target%3D%22_blank%22%3E%40greenridge64083%3C%2FA%3E%26nbsp%3B%3CHR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3EAsk%20some%20onefor%20a%20file%20that%20wasmade%20upside%20down%20and%20play%20tehirs%2C%20if%20it%20works%20great%2C%20if%20it%20plays%20upside%20down%20then%26nbsp%3B%20its%20your%26nbsp%3B%20%26nbsp%3Bsystem.%26nbsp%3B%20so%20make%20sure%20everything%20iscorrectly%20set%20up.%3C%2FBLOCKQUOTE%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-249140%22%20slang%3D%22en-US%22%3ERe%3A%20QuikCapture%20orientation%20incorrect%20HERO%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-249140%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F77141%22%20target%3D%22_blank%22%3E%40greenridge64083%3C%2FA%3E%26nbsp%3B%20It's%20most%20likely%20your%20windows%20media%20player.%26nbsp%3B%20You%20probably%20have%20an%20old%20one.%26nbsp%3B%20I%20just%20went%20through%20this%20myself.%26nbsp%3B%20It%20looks%20like%20GoPro%20did%20the%20videos%20differently%20between%20H6%20and%20H7.%26nbsp%3B%20If%20my%20guess%20is%20correct%2C%20they%20no%20longer%20flip%20the%20video%20on%20the%20fly%20in%20the%20camera%20in%20the%20H7%20but%20rather%20tag%20the%20file%20with%20the%20ROTATION%3A%20180%20line.%26nbsp%3B%20If%20you%20have%20one%20of%20those%20older%20player%20that%20doesn't%20recognize%20this%20line%2C%20then%20your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Tourist
Posts: 4

QuikCapture orientation incorrect HERO 7 Black

Hi, When using Quik capture on an upside down HERO 7, the video orientation is incorrect when video is exported to PC. 

 

Details:

Camera mounted upside down

Landscape lock is 'OFF' (orientation should rotate as the camera rotates)

Press record. camera will turn on and record. preview on screen reflects correct orientation while the camera is upside down and also correct orientation when playing back footage on the camera however when transfered to PC via GoPro data cable, the footage shows as been recorded upside down (incorrect orrientation).

ONLY HAPPENS WHEN USING QUIK CAPTURE (when the camera is turned off and starts up to instantly record with the press of 1 button)

Could you please fix this bug?

Tourist
Posts: 129

Re: QuikCapture orientation incorrect HERO 7 Black

which player are you using on your pc?  I just went through this.  Can you pull the mediainfo data from your video and see if you have the ROTATION:180 line?

Tourist
Posts: 4

Re: QuikCapture orientation incorrect HERO 7 Black

The issue is only present when playing back on Windows media player. Quicktime plays the correct orientation as does the GoPro app. The orientation is also correct when the video is imported to Sony Vegas for editing. 

Tourist
Posts: 4

Re: QuikCapture orientation incorrect HERO 7 Black

Did some more testing today. It would seem ALL footage filmed with the GoPro upside down plays upside down in Windows media player, wether using QuikCapture or recording off a already turned on GoPro. Same settings as first post. I don't remember having this issue with my Hero 5 or 6.

Adventurer
Posts: 8,535

Re: QuikCapture orientation incorrect HERO 7 Black


@greenridge64083 


Ask some onefor a file that wasmade upside down and play tehirs, if it works great, if it plays upside down then  its your   system.  so make sure everything iscorrectly set up.

 

Tourist
Posts: 129

Re: QuikCapture orientation incorrect HERO 7 Black

@greenridge64083  It's most likely your windows media player.  You probably have an old one.  I just went through this myself.  It looks like GoPro did the videos differently between H6 and H7.  If my guess is correct, they no longer flip the video on the fly in the camera in the H7 but rather tag the file with the ROTATION: 180 line.  If you have one of those older player that doesn't recognize this line, then your videos will play upside down.  They probably did this to improve processing and battery life.

 

Perhaps try to get a newer version of windows media player?

 

https://community.gopro.com/t5/Cameras/upside-down-problem/td-p/242994/page/3

Hiker
Posts: 9

Re: QuikCapture orientation incorrect HERO 7 Black


@sweetcreek58382 wrote:

@greenridge64083  It's most likely your windows media player.  You probably have an old one.  I just went through this myself.  It looks like GoPro did the videos differently between H6 and H7.  If my guess is correct, they no longer flip the video on the fly in the camera in the H7 but rather tag the file with the ROTATION: 180 line.  If you have one of those older player that doesn't recognize this line, then your videos will play upside down.  They probably did this to improve processing and battery life.

 

Perhaps try to get a newer version of windows media player?

 

https://community.gopro.com/t5/Cameras/upside-down-problem/td-p/242994/page/3


That sux

As i watch all my footage on my Oppo bluray streaming... its all upside down..need a firmware update to make it an option if you want it doen this way :-<

Tourist
Posts: 8

Re: QuikCapture orientation incorrect HERO 7 Black

[ Edited ]

I import with the GoPro desktop app and they show uo upside-down. GoPro Studio allows me to flip it. My Heto 4 didn't do this. Unfortunately, I have to convert then export.