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Hiker
Posts: 13
Accepted Solution

Quik Desktop Update 2.6.0770 Win10 black screen when clip produced

After my Update today, all videoclips turned black, when I add GPS, Speed overlay info. The overlay and video is visible in Quik and when I press "Save", the result is always a black screen - but the overlays are still visible.......:)

 

many thanks for any hint

 

roland 


Accepted Solutions
Highlighted
GoPro
Posts: 9,012

Re: Quik Desktop Update 2.6.0770 Win10 black screen when clip produced

 

Hi @spirymesa27837

 

 

Thank you for the information. This is being looked at by the team in charge. We'll get back to you on this thread for updates.

 

 

Regards,

Ej

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,853

Re: Quik Desktop Update 2.6.0770 Win10 black screen when clip produced

We have passed along this feedback to our teams to work on this. We don't have an update for you just yet, but the team will keep working on the issues.

 

Thanks,

Jeff

Sightseer
Posts: 1

Re: Quik Desktop Update 2.6.0770 Win10 black screen when clip produced

found this while trying to google a solution.  this is EXACTLY the same problem i'm having.  when I add gps overlays then save a clip it just produces a file with the overlays and sound.

I'm using an amd ryzen cpu and amd rx 480 gpu if that helps at all.

Highlighted
GoPro
Posts: 9,012

Re: Quik Desktop Update 2.6.0770 Win10 black screen when clip produced

 

Hi @spirymesa27837

 

 

Thank you for the information. This is being looked at by the team in charge. We'll get back to you on this thread for updates.

 

 

Regards,

Ej