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Tourist
Posts: 8

Re: Question about accessories and software for gopro hero black 5

[ Edited ]

It worked after couple times via cable.. thanks!

 

Is there some trick to let sd card work without any problems?

 

I tried to make some videos and after couple of the sec it shows the sd card error. I tried to format it 3x times, through pc and hero 5 device.. done factory settings etc.

 

 

card - 64GB SanDisk Extreme Micro SD Card 90MB/s UHS-I U3 Class 10 

 

 

 

Another issue, is the battery. In 15 min the battery drained from 70% to 55% how is that even possible? also the hero 5 is quite warm for camera, I remember my friends go pro 4 black + it was no problems with the battery and heat.

 

Explorer
Posts: 10,968

Re: Question about accessories and software for gopro hero black 5

It sounds like there is an issue with the SD card.  Both excessive battery drain and heat are indicators of this.  I personally don't recommend SanDisk since there have been numerous postings of people having issues with their cards.  Some people report no issues, but I've noticed and experienced too many issues to think that there isn't some manufacturing or compatibility issue.  I know that GoPro has tested and still recommends and sells SanDisk cards, but for me personally I only use Samsung Pro and Lexar cards.

Tourist
Posts: 8

Re: Question about accessories and software for gopro hero black 5

I will try shortly another sd card to see if the problem still stays.

 

Could you tell me please what kind of samsung pro or lexar card you would suggest ? Do you use 32  or 64 gb ? 

Explorer
Posts: 10,968

Re: Question about accessories and software for gopro hero black 5

I use both sizes.  In most cases you wont need anything bigger than 32GB.

 

Currently these are the cards in my cameras.

Hero3+ Black Lexar 633x 32GB

Hero4 Session Lexar 1000X 32GB

Hero4 Silver Samsung Pro 64GB

Hero5 Session Samsung Pro 32GB

Hero5 Black Samsung Pro+ 64GB

Tourist
Posts: 8

Re: Question about accessories and software for gopro hero black 5

okay I tried another sd card.. and it does similar problems.. 

 

with this card once I turn on the go pro.. it starts automatically record a video.. and once i press to stop.. it beeps (strange beep) and it goes off.. 

 

is that go pro faulty ?

Explorer
Posts: 10,968

Re: Question about accessories and software for gopro hero black 5

It certainly seems that you have a faulty camera as this behavior is far from expected.  Since I haven't encountered it, I'm at a complete lose.  I'd suggest just contacting GoPro directly.  Include all of the steps and results.  They might ask you to try/retry a few things but will do their best to get you a working camera ASAP.

 

You can e-mail them from this web page https://gopro.com/help/PKBContactus

Tourist
Posts: 8

Re: Question about accessories and software for gopro hero black 5

I contacted seller and he will help me to sort that problem.

 

It is strange that after update, resets , trying new sd-card it is still warm and battery level decreases instantly. Now I managed to make go pro work without going off, but not sure for how long.