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Tourist
Posts: 2

Qualité image fusion

[ New ]

Bonjour j'ai acheté il y a 1 mois et demi  une go pro fusion et lors des différent visionage de mes video je m'apperçois  que sur les coté de la vidéo l'image n'est pas nette . L'orsque je change d'angle seul le centre de l'image est parfaitement nette. L'orsque que je zoom  avec  l'application GoproVR player je perd également beaucoup de qualité  .

Es ce  un problème  sur ma gopro ?

Car lorsque  je visionne  différente video sur youtube   de différent utilisateur , il n'ont pas ce problème sur leur video

Merci


Accepted Solutions
GoPro
Posts: 16,921

Re: Qualité image fusion

[ New ]

Thank you for posting back, @fastpike0428.  If you have not tried it yet, try the following steps:

 

  1. Make sure both lenses on the Fusion are clean. 
  2. Manually update the camera.  Be guided by the instructions under "Manual Update."
  3. Reset all camera settings. 
  4. Format the SD cards using the camera. 
  5. Find a well-lit environment. 
  6. take photos and 20- to 30- second videos. 

Let us know if the lower quality parts would still show. 

 

Thanks, 
Marius

View solution in original post


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GoPro
Posts: 16,921

Re: Qualité image fusion

[ New ]

Hello @fastpike0428

 

The part of lower quality maybe where the two lenses on the Fusion camera meet. Is this true for all videos that you have captured using your Fusion camera? See if a different resolution results to the same quality. Also verify if you observe this in photos. For a more personalized support, you can get in touch with our Support team. You can connect with them via phone or chat through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius

Tourist
Posts: 2

Re: Qualité image fusion

[ New ]
J'ai ce problème sur mes vidéos et photo que ce soit en 1080 60ips ou 5k2 le problème est quand même la
GoPro
Posts: 16,921

Re: Qualité image fusion

[ New ]

Thank you for posting back, @fastpike0428.  If you have not tried it yet, try the following steps:

 

  1. Make sure both lenses on the Fusion are clean. 
  2. Manually update the camera.  Be guided by the instructions under "Manual Update."
  3. Reset all camera settings. 
  4. Format the SD cards using the camera. 
  5. Find a well-lit environment. 
  6. take photos and 20- to 30- second videos. 

Let us know if the lower quality parts would still show. 

 

Thanks, 
Marius