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10-04-2019 05:39 PM
Purchase
[ New ]Solved! Go to Solution.
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10-12-2019 07:55 PM
Re: Purchase
[ New ]@yairo, you may also try using a web browser on your computer. Additionally, make sure that your shipping address is complete and correct all the way down to the zip code. PO boxes do not work. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser. If the order will still not go through, please contact our Support Team by phone or chat through https://gopro.com/help/ContactUs.
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10-04-2019 05:39 PM
Re: Purchase
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10-09-2019 07:06 PM
Re: Purchase
[ New ]@yairo, sorry to hear about the trouble. Just to clarify, are you having issues with placing the pre-order for HERO8 Black at gopro.com? Would you mind providing more details about the problem?
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10-10-2019 09:47 AM
Re: Purchase
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10-10-2019 04:15 PM
Re: Purchase
[ New ]Hi @yairo
Please try to use a different credit card or make sure that the billing or shipping information entered on the order matches that of the bank.
Thanks!
Ej
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10-10-2019 09:42 PM
Re: Purchase
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10-12-2019 07:55 PM
Re: Purchase
[ New ]@yairo, you may also try using a web browser on your computer. Additionally, make sure that your shipping address is complete and correct all the way down to the zip code. PO boxes do not work. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser. If the order will still not go through, please contact our Support Team by phone or chat through https://gopro.com/help/ContactUs.