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Sightseer
Posts: 1

Proof of purchase is lost

If I lost the receipt the camera is in the warranty? Or can I search for the receipt through a serial number from my camera?

Adventurer
Posts: 8,955

Re: Proof of purchase is lost

When you Registered your camera, did it ask for a Proof of Purchase?

Explorer
Posts: 11,223

Re: Proof of purchase is lost

@greenboy23 

If you purchased through GoPro.com, they will be able to trace the proof of purchase back to you by using the camera serial number and the email you used when making the purchase.  Otherwise, you will need to get a copy of your proof of purchase from whomever you purchased the camera.

Adventurer
Posts: 8,955

Re: Proof of purchase is lost

Credcard statement, Bank statement,  Online stores, email all have records