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Sightseer
Posts: 1

Problems with mebership payment

Dear,

I had tried to pay with different credit cards. My credit cards are ok, but I don't understand what is happening with your billing system.
Is there another payment method I can pay? I hope you can help me. Thank you.
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GoPro
Posts: 15,312

Re: Problems with mebership payment

Sorry to hear about the trouble, @jackson1959. Are you getting any particular error message when you go through the check out process?

 

A few other things to check. Make sure that your shipping address is complete and correct all the way down to the zip code. These information should also match the information with your bank. PO boxes do not work. If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore ordering using an incognito browser.