09-04-2018 07:27 AM
I shot a wedding video lasting about 40 minutes. I shot video continuously and got a lot of video fragments because of the limitation of the file system of the memory card.When you try to import into the program GoPro Fusion Studio 1.2 it works for a few seconds and closes. I have not made a long video before, and short fragments are imported without any problems. An example on YouTube, I first try to import long videos, then short.
09-04-2018 03:33 PM
Thank you for the details you provided. The video clip is very helpful in describing the issue further. Have you tried any troubleshooting step at all? I just recorded a 30+-minute long video at 5K resolution. I was able to view it in Fusion Studio 1.2, and was able to render it as well without encountering any crash issue. I worked on a Windows 10 computer.
See if uninstalling and re-installing the app will help, together with manually updating the firmware of the Fusion camera. We would like to isolate the source of trouble further by doing these steps. You can find manual instructions update here.
Let us know how it works out.
09-04-2018 11:04 PM
When I tried to send the error file, I saw a message about the inability to send it, I attached it here
09-05-2018 01:42 AM
Computer bought recently, the freshest configuration
Mother board ASRock Z370 Extreme4
Intel Core i7-8700 "Coffee Lake"
Boxed Sockel 1151-v2
Ram G.Skill Ripjaws V 32GB DDR4 K2
3000 C15 32GVR
Nvidia geforce 1060(3gb)
5 hard disks of different capacities on the average of 3 TB
System HDD Samsung SSD 860 EVO SATA3
09-05-2018 01:50 AM