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Hiker
Posts: 27

Problems with large video when importing GoPro Fusion Studio 1.2

I shot a wedding video lasting about 40 minutes. I shot video continuously and got a lot of video fragments because of the limitation of the file system of the memory card.When you try to import into the program GoPro Fusion Studio 1.2  it works for a few seconds and closes. I have not made a long video before, and short fragments are imported without any problems. An example on YouTube, I first try to import long videos, then short.

https://youtu.be/YKfIJ3LafDU

Uploaded by Alex K on 2018-09-04.
GoPro
Posts: 6,873

Re: Problems with large video when importing GoPro Fusion Studio 1.2

Hello @foggysurf73535

 

Thank you for the details you provided. The video clip is very helpful in describing the issue further. Have you tried any troubleshooting step at all? I just recorded a 30+-minute long video at 5K resolution. I was able to view it in Fusion Studio 1.2, and was able to render it as well without encountering any crash issue. I worked on a Windows 10 computer. 

 

See if uninstalling and re-installing the app will help, together with manually updating the firmware of the Fusion camera. We would like to isolate the source of trouble further by doing these steps. You can find manual instructions update here

 

Let us know how it works out.

 

Thanks, 
Marius

 

Hiker
Posts: 27

Re: Problems with large video when importing GoPro Fusion Studio 1.2

I immediately updated the camera as soon as I bought it.

Hiker
Posts: 27

Re: Problems with large video when importing GoPro Fusion Studio 1.2

I reinstalled the program and got crash again

crash GoPro Fusion Studio 1.2.jpg
Hiker
Posts: 27

Re: Problems with large video when importing GoPro Fusion Studio 1.2

When I tried to send the error file, I saw a message about the inability to send it, I attached it here

https://www.dropbox.com/s/7zgkso74cnpqr8h/b36f615b-b187-4dc6-b6be-eace0136b7a1.dmp?dl=0

Adventurer
Posts: 10,474

Re: Problems with large video when importing GoPro Fusion Studio 1.2

What are your computer specs?
Processor:
RAM:
GPU:
Storage (including rpm of not SSD):
How much available space do you have on your storage?
Hiker
Posts: 27

Re: Problems with large video when importing GoPro Fusion Studio 1.2

Computer bought recently, the freshest configuration

Mother board ASRock Z370 Extreme4

Intel Core i7-8700 "Coffee Lake"
Boxed Sockel 1151-v2

Ram G.Skill Ripjaws V 32GB DDR4 K2
3000 C15 32GVR

Nvidia geforce 1060(3gb)

5 hard disks of different capacities on the average of 3 TB

System HDD Samsung SSD 860 EVO SATA3
500GB

Windows 10Pro

Adventurer
Posts: 10,474

Re: Problems with large video when importing GoPro Fusion Studio 1.2

For best results you will want to have the Fusion files on the SSD and render from/to it. You're just going to need to make sure you have enough space. Also, be sure Fusion studio is utilizing the GPU. The GTX 1060 should be able to handle the processing.