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Sightseer
Posts: 1

Problemi a reperire password fotocamera

Salve ho problemi ad associare la go pro tramite app al nuovo cellulare, mi esce questa schermata e mi chiede la password della fotocamera che non so né dove né cosa sia. Grazie mille
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GoPro
Posts: 3,032

Re: Problemi a reperire password fotocamera

@zippylift5201, thanks for reaching out. Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. Please follow these troubleshooting steps accordingly: 

  1. Remove your camera entry from the GoPro App's history. 
    • Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
    • iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
  2. Reset your camera’s Wi-Fi settings using the instructions here
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions here