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Tourist
Posts: 1
Accepted Solution

Probleme Enregistrement son

Bonjour  lorsque je fais une vidéo, le son ne s'enregistre plus du tout.

J'ai  bien sûr fait plusieurs essais en sortant la Go pro de sa boîte étanche.

Ce n'est qu'en  branchant sur le port usb un petit micro que je retrouve du son

Merci pour votre aide.


Accepted Solutions
GoPro
Posts: 8,158

Re: Probleme Enregistrement son

Hello @genevievec0

 

Thank you for reaching out. which camera model do you have? Has this always been the case? Does it matter which resolution or mode settings the camera is set to? Please provide us more information so we can help better.  In the meantime, see if manually updating the camera helps. You can follow this link for guide on how to do it. 

 

Best regards, 
Marius

View solution in original post


All Replies
GoPro
Posts: 8,158

Re: Probleme Enregistrement son

Hello @genevievec0

 

Thank you for reaching out. which camera model do you have? Has this always been the case? Does it matter which resolution or mode settings the camera is set to? Please provide us more information so we can help better.  In the meantime, see if manually updating the camera helps. You can follow this link for guide on how to do it. 

 

Best regards, 
Marius