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Sightseer
Posts: 1

Problemas con WIFI GoPro hero 7 black

Hola tengo un problema y es que no puedo conectar mi gopro hero 7 black a la app de gopro de mi telefono (iphone XS) porque mi gopro no emite señal wifi. Ya me he fijado que este activada la opcion de conexion inhalambrica y tambien he intentando cambiando la frecuencia de las bandas. Este problema empezó de la nada, ya que antes si podia conectarme normalmente.
Quiero aclarar tambien que he tratado de buscar la señal del wifi con otros dispositivos (con las diferentes bandas) y ninguno la encuentra.

Si me pueden ayudar estaría muy agardecido. Saludos

GoPro
Posts: 8,419

Re: Problemas con WIFI GoPro hero 7 black

Hi @facu298

 

Have you tested other phones to check if it picks up the Wi-Fi name of your camera?

This will help isolate the issue.

 

If you haven't already here are other troubleshooting steps that may help.

 

Let us know how it goes.

 

Thanks!

Ej

Sightseer
Posts: 1

Re: Problemas con WIFI GoPro hero 7 black

Buen día , Tengo problemas con una Hero 6, a veces no sale la señal en el listado de mi teléfono, otras veces si, no se de que depende, ayuda por favor
GoPro
Posts: 8,419

Re: Problemas con WIFI GoPro hero 7 black

Hi @alvarodavid78

 

You may try the steps on Troubleshooting GoPro App Connectivity Issues

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs           

 

Thanks!

Ej