Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 1
Accepted Solution

Problemas con Hero 8

Buenas tardes, tengo problemas con mi Hero 8. No enciende fácilmente, cuando está encendido recalienta. No se escucha el audio, y si se logra,

Accepted Solutions
Highlighted
GoPro
Posts: 15,024

Re: Problemas con Hero 8

Hi @graybeach42180

 

Please proceed with a manual update using a recommended SD card. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 15,024

Re: Problemas con Hero 8

Hi @graybeach42180

 

Please proceed with a manual update using a recommended SD card. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej