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Tourist
Posts: 3

Problemas com a bateria Gopro hero 7 silver

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Preciso de ajuda para uma gopro hero 7 silver não está a querer ligar e não carrega a bateria.

Estou um pouco preocupado porque comprei à 3 dias e já não está a funcionar.

Ficou sem bateria, coloquei a carregar a noite inteira, no dia seguinte estava sem bateria.

Por favor ajudem-me, estou mto preocupado. Obg

 


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GoPro
Posts: 14,252

Re: Problemas com a bateria Gopro hero 7 silver

[ New ]

@vascopinguim, thanks for going through the suggested steps. If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 14,252

Re: Problemas com a bateria Gopro hero 7 silver

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@vascopinguim, Sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO7 Will Not Power On

Tourist
Posts: 3

Re: Problemas com a bateria Gopro hero 7 silver

[ New ]

Bom dia 

coloquei outra vez a gopro a carregar mas com um cabo diferente e ela não carrega

não passa dos 0% e esteve todo o dia a carregar sem cartão de memória

GoPro
Posts: 14,252

Re: Problemas com a bateria Gopro hero 7 silver

[ New ]

@vascopinguim, thanks for going through the suggested steps. If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.