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Tourist
Posts: 1
Accepted Solution

Problemas com Hero Black 5

Olá,

 

Comprei minha GoPro esse ano e já havia usado ela várias vezes.

Fui para Bonito, no Mato Grosso do Sul em Maio 2018. Mergulhei com a GoPro 5 Hero Black a uma profundidade de 7 metros.

A GoPro travou, não consegui ligar e desligar ela lá embaixo e depois quando retornei à superfície ela não ligou novamente.


Accepted Solutions
GoPro
Posts: 10,301

Re: Problemas com Hero Black 5

 

Hi @bluetree57174

 

Sorry to hear about what happened with your camera.

Our Support Team should be able to help out.

You may reach them via phone or chat.

Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 10,301

Re: Problemas com Hero Black 5

 

Hi @bluetree57174

 

Sorry to hear about what happened with your camera.

Our Support Team should be able to help out.

You may reach them via phone or chat.

Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej