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Sightseer
Posts: 1

Problema tapa pila Hero 7 Black

[ New ]

Hace poco compre la cámara y desde que la abrí se nota un poco safada la tapa donde va la pila y la memoria y da miedo meterla al agua y se meta por ese hueco, quiero saber si es normal esto con la cámara, la pienso regresar. De su apoyo gracias

 
 
 
IMG_2994.jpg

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GoPro
Posts: 21,890

Re: Problema tapa pila Hero 7 Black

[ New ]

Hi @sectoria

 

There is an issue on the battery door and it's not safe to use it in water.

You may reach out to our Support Team through https://gopro.com/help/ContactUs

You can also refer to the same store/channel you got the camera from.

 

Thanks!

Ej

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All Replies
GoPro
Posts: 21,890

Re: Problema tapa pila Hero 7 Black

[ New ]

Hi @sectoria

 

There is an issue on the battery door and it's not safe to use it in water.

You may reach out to our Support Team through https://gopro.com/help/ContactUs

You can also refer to the same store/channel you got the camera from.

 

Thanks!

Ej