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Sightseer
Posts: 1

Problema con la pantalla

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Compre mi Go Pro Hero 7 Black hace 18 días atrás y la empeze a usar sin carcaza a una profundidad menor de lo que ofrece la compañía y luego de una semana, la pantalla se apagó y la cámara enciende normal pero la pantalla se queda en negro. Alguien tiene el mismo problema?

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GoPro
Posts: 24,475

Re: Problema con la pantalla

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Hi @peppyapex442

 

So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without a housing. 
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

Ej

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GoPro
Posts: 24,475

Re: Problema con la pantalla

[ New ]

Hi @peppyapex442

 

So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without a housing. 
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs

 

Thanks!

Ej