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Sightseer
Posts: 1

Problema ao gravar ou tirar fotos pela GoPro

Eu comprei uma GoPro Hero 7 white faz cerca de 5 a 6 meses, a GoPro nunca caiu e nunca foi manuseada com as mão molhadas ou úmidas quando o compartimento estava aberto. O botão que teria a função de filmar, gravar, etc parou de funcionar, eu achei que fosse algum erro e acabei restaurando a GoPro no modo de fábrica e nada resolveu. Lembrando que a GoPro nunca sofreu impactos e o botão parou de funcionar. Gostaria muito de um suporte técnico para resolver o meu problema ou trocar a minha GoPro, pois ela está nova
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GoPro
Posts: 9,012

Re: Problema ao gravar ou tirar fotos pela GoPro

Hi @stoutcreek36411

 

You may try a manual software update through https://gopro.com/en/us/update

Should it still be the same, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs
Let them know of the troubleshooting steps taken.

 

Thanks!

Ej