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Tourist
Posts: 5

Problema. Con lo stitching

Ciao ho un telefono con Android e quando scatto foto e video con la fusion fa un cattivo stitching.. Come posso risolvere?
Screenshot_20200201_015911_com.gopro.smarty.jpg
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GoPro
Posts: 5,756

Re: Problema. Con lo stitching

@daringsurf31177, thanks for reaching out. Please make sure to have the latest version of the GoPro App installed on your mobile device. Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

 

If you haven't yet, try the Fusion 2.0 Beta Update for your GoPro Fusion.

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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Tourist
Posts: 5

Re: Problema. Con lo stitching

I did everything but doesn't work
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GoPro
Posts: 14,017

Re: Problema. Con lo stitching

Thanks for trying @daringsurf31177

Please reach out to our Support Team to move forward with this concern.

 

Regards,

Ej