09-14-2016 09:17 AM
Hello I've got a Hero+ LCD. I've done several videos in those first days, and tryed with 2 brand new and different memory cards, 64 GB and 32 GB both suggested on GoPro site.
When I import back my video on mac or pc I have problems mounting clips. The same at 30 or 60 FPS.
At the end of each clip I have always a lack of audio so that mounting clips I have the perfect video streaming but a little space of silence.
Looking back the video on the GoPro I can hear the audio perfectly while switching from one clip to another, but on my laptops it seems impossible.
I have tryed importing clips with GoPro app and render them with other programs, also mounting them with different programs... always the same problem. How can I import those clips to be correctly seen?
09-14-2016 10:13 AM
09-14-2016 10:34 AM
"I have tryed importing clips with GoPro app and render them with other programs"
Yes first of all I've tryed to copy files with GoPro and then convert them in GoPro Studio. It gave me that problem.
Then I've tryed to import directly with Final Cut, same problem
Imovie, same problem
Logic Pro X to see more in depth audio, same problem
I've tryed mpeg Streamclip to convert the file, same problem
I've tryed importing original mp4 files directly from the memory card from the camera via USB 3.0 adaptor, same problem like you can see on the image attached
No I haven't used the GoPro CineformStudio, its a different version of GoPro Studio?
https://www.youtube.com/watch?v=AJLXwmKMR7Q between 6th and 7th second you can hear the little audio void
09-23-2016 01:29 PM
When you say mounting clips, do you mean stitching separated chapters together? I watched the YouTube video, and the video, yes, does look seamless. I think I may have heard the blip in the audio but I have to listen several times to hear it and even then I'll lose it again. Does this happen on all of your footage, and if so, do you have any more obvious examples of it?
10-06-2016 01:36 PM
I'm glad you were able to talk to Support. Hopefully it will all be taken care of. I do know that we've seen in some cases that the audio stitching isn't seamless in Studio, though it normally is.
10-06-2016 11:45 PM
Nope, it's not normal that in every video (also the small one, a dozen of seconds) you have audio dropping out before the video. The new camera they gave me has thee same problem too...today is the third day without having anyone on support answering me... let's wait