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Sightseer
Posts: 1

Problem with equipment

[ New ]
Please I need help. I used my GoPro hero for videos under water no more that 5 ft deep and there is moisture on the lense and the GoPro won’t turn on. This is the first time it happens. What should I do ?
GoPro
Posts: 32,080

Re: Problem with equipment

[ New ]

Hi @megacreek67285

 

Let our Support Team take a look at what happened.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
 

 

Thanks!

Ej