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Sightseer
Posts: 1

Problem with GoPro hero 5 session

My GoPro hero 5 session stopped working after I downloaded an update thru my phone WIFi . It said down load complete then it shut down . However I do feel some heat coming from the LCD even it’s off .
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GoPro
Posts: 17,624

Re: Problem with GoPro hero 5 session

Hi @deftshore0587

 

Please let the camera's battery drain completely.

Fully charge the camera and proceed with a manual update. https://gopro.com/en/us/update/hero5_session

Let us know how it goes.

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej