Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Problem on the front screen. Black dot remains even when removing the battery.

[ New ]
  1. I have used this camera only four times. Suddenly there is a black spot in the middle of the fron screen.  

 

 


Accepted Solutions
GoPro
Posts: 26,073

Re: Problem on the front screen. Black dot remains even when removing the battery.

[ New ]

Hi @eltonh71

 

Please see if resetting the camera will help.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

Thanks!

Ej

 

 

 

 

View solution in original post


All Replies
GoPro
Posts: 26,073

Re: Problem on the front screen. Black dot remains even when removing the battery.

[ New ]

Hi @eltonh71

 

Please see if resetting the camera will help.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

Thanks!

Ej