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Tourist
Posts: 2
Accepted Solution

Problem on my gopro hero 6

Hi gopro. Firstly sorry my bad english. I bought my gopro hero 6 last year but it has lag problem and the battery drains fast. Can u help me. Sometimes when i connect my gopro to the gopro apps through my samsung galaxy j7 it hang suddenly although i had update my latest version of gopro app.

Accepted Solutions
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GoPro
Posts: 6,097

Re: Problem on my gopro hero 6

 

Hi @manjung,

 

Please make sure to turn off the Wi-Fi before turning off the camera. 

 

Wireless connection might consume the battery.

 

 

Regards,

-Jay 

View solution in original post


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Tourist
Posts: 2

Re: Problem on my gopro hero 6

Addition : my battery discharging very fast although the camera is offline....for example i open the camera (80%)...then i left for a few minutes the battery become 76%..i already off the beep setting, the talk setting but it didnt work.
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Adventurer
Posts: 13,372

Re: Problem on my gopro hero 6

Pull the battery if wifi was left on that will turn off those settings. but call gopro seewhat htey can do

Highlighted
GoPro
Posts: 6,097

Re: Problem on my gopro hero 6

 

Hi @manjung,

 

Please make sure to turn off the Wi-Fi before turning off the camera. 

 

Wireless connection might consume the battery.

 

 

Regards,

-Jay