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Sightseer
Posts: 1

Problem of taking photos

[ New ]
I ha've a problem on my camera, I can't take photos and even videos
And I can't reach to the menu to connect to my phone
The camera is all dark and it appears a camera in Venter with a row

Accepted Solutions
GoPro
Posts: 27,054

Re: Problem of taking photos

[ New ]

 

Hi @spiryalp18565

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 27,054

Re: Problem of taking photos

[ New ]

 

Hi @spiryalp18565

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

 

Thanks!

Ej